We know how important sleep is, especially in times like these as we safely and carefully resume normality. Coronavirus continues to affect all of our lives, and lots of changes have been made as we move forward.
As the biggest bed brand in the world, we continue to produce some of the very best and most innovative beds, mattresses and headboards at Sealy.
All our products are now available to buy online; However, due to the recent events, all products are subject to a longer than usual delivery time of up to 10 weeks.
We've also had to make the following changes:
- We have an extended delivery time for our products - please check the product details when placing your order
- Our customer contact centre is closed until further notice. You can still contact us by email during this time but there may be delays in responding. We will endeavour to get back in touch as soon as possible. Email us at email@example.com
- Any queries regarding Sealy contracts and hospitality products should be directed to firstname.lastname@example.org
We apologise for any inconvenience caused as a result of these changes. We thank you for your understanding and patience during this difficult time.
Stay safe and sleep well, from all of us at Sealy
Can I still order online?
Yes, you can order all our products here online
I’m waiting for a delivery of a bed or mattress. Will my order arrive?
If you have already placed an order for any products, please don’t worry. We apologise for any inconvenience and we’ll be in touch as soon as we can to arrange your delivery.
I need to make a return. Can I still do this?
We’re unable to process returns until further notice. Our policy remains unchanged though and you won’t lose out. Please contact us at email@example.com should you wish to make and record a claim, and we will endeavour to resolve your query once the business – and country – resume normality.
What is the guarantee or warranty process during this period of closure?
Again, our policy remains unchanged and we will help you with your guarantee or warranty query. Please contact us at firstname.lastname@example.org should you wish to make and record a claim, and we will endeavour to resolve your query once the business – and country – resume normality.
Our contracts team are working remotely and are able to answer any questions for our contract and hospitality range of products. Please email us at email@example.com